Surge Alert, LLC DBA Shunt Spot has created this privacy policy ("Privacy Policy") to explain our privacy practices, including how we collect, use, disclose, and protect your personal information and how you can control it.

This Privacy Policy applies to our online and offline activities, including:

• Our websites such as www.shuntspot.com (the "Site").
• Our mobile applications ("Apps"), such as Shunt Spot Driver.
• Communications via email or other electronic means.
• Offline activities such as telephone and in-person interactions.

This Privacy Policy covers personal information from the following individuals:

• Website visitors.
• Users who download and use our Apps.
• Our customers’ (shippers’) personnel.
• Our contracted carriers’ personnel (e.g., drivers).
• Current, former, and prospective vendors and contractors.
• Current, former, and prospective investors.

Our Services are designed for business use and are not intended for personal or household use. By using the Services, you acknowledge that you have read and agreed to this Privacy Policy.

We collect personal information: (i) Directly from You:

• Contact Information (e.g., name, email, phone number, job title, company name).
• Account Information (e.g., username, password, communication details).
• Driver Registration Information (e.g., driver’s license, DOT/MC number, insurance documents).
• Shipment and Delivery Information.
• Survey Responses and Feedback.
• Marketing and Preferences Information.

• Device, Browsing, and Usage Information (e.g., browser type, IP address, referring/exiting URLs).
• GPS Information (e.g., shipment tracking, driver location).
• Cookies and Tracking Technologies.

• Compliance monitoring services, business partners, public records, service providers.

We use your information to:

• Provide, operate, and enhance our Services.
• Manage user accounts and verify identity.
• Process transactions and payments.
• Communicate with you regarding service updates, inquiries, and promotions.
• Conduct research, data analysis, and improve user experience.
• Track trailers and provide status updates.
• Comply with legal obligations and enforce policies.

We may disclose personal information to:

• Service providers for business operations.
• Business partners for service execution.
• Government authorities as required by law.
• Third parties in connection with business transactions (e.g., mergers, acquisitions).
• Other parties with your consent.

We use cookies and similar tracking technologies to:

• Improve website functionality and user experience.
• Provide analytics and track usage trends.
• Manage marketing efforts and personalize content.

Users can control cookie preferences through browser settings.

You may:

• Opt-out of marketing emails by unsubscribing.
• Manage cookie preferences in your browser settings.
• Request access, correction, or deletion of your personal information by contacting us.